Privacy and Security Policy

Membership Information Privacy and Security

All information you enter to register with our store will be kept strictly confidential by our company and will never be shared with third-party companies or individuals.

Our store may periodically send campaign information, updates about new products, and promotional offers to its customers and members. Our members can freely choose whether or not to receive such notifications during registration. Furthermore, this preference can be updated at any time after logging in via the Account Information section.

Only you can access and modify the information provided during registration. As long as you keep your login credentials secure, it is impossible for others to access or modify your personal data. For this purpose, all membership transactions are executed within a 256-bit SSL secured area. This system is an unbreakable international encryption standard.

Credit Card Security

Our company prioritizes the security of credit card holders who shop at our online stores. Your credit card details are never stored in our system under any circumstances.

When you proceed with a transaction, there are two indicators to confirm you are on a secure website:

The Lock Icon: A lock icon located in the address bar (top left corner) of your browser indicates that you are on a secured web page. In this area, all your information is encrypted and protected.
Data Usage: This information is only used within the scope of the sales transaction process and in accordance with your explicit instructions.

Independent of our online store, information regarding the credit card used during shopping is encrypted via the 256-bit SSL (Secure Sockets Layer) protocol and transmitted directly to the respective bank for verification. If the card's availability is approved, the checkout process continues. Since no card data can be viewed or recorded by us, third parties are strictly prevented from intercepting this information under any circumstances.

The reliability of payment, billing, and delivery address information for online orders placed by credit card is meticulously audited by our company against Credit Card Fraud. Therefore, for customers ordering from our online stores for the first time, financial and address/phone details must first be verified before their orders can proceed to the supply and delivery stage. If necessary, the cardholder or the relevant bank may be contacted to verify this information.

💡 Customer Service Note: All physical address and contact information of our company are transparently stated on our websites. You can contact our customer service line before purchasing to get detailed information about any questions you may have and to verify the reliability of our company.

Mail Order - Credit Card Data Privacy and Security

Your identity and credit card details sent to us via the credit card mail-order method will be stored securely by our company in accordance with our privacy principles. This information is securely kept for 60 days against potential bank chargeback disputes, after which it is completely destroyed. If any amount other than the cost of the mail-order form approved by you is debited from your card, you can naturally dispute the transaction with your bank and prevent the payment, meaning this method poses no financial risk to you.

Email Privacy and Security

Never write your credit card number or passwords in emails you send to Customer Service or support departments regarding any of your orders. Information contained in emails can be intercepted or viewed by third parties. Our company cannot guarantee the security of data transmitted via email under any circumstances.